0808 159 1821

Frequently Asked Questions

How do i confirm my booking?

When you have chosen the cruise which you would like to book, you need to provide us with the following details:-


  • Full names and address of all passengers
  • Any medical or dietary requirements and preference on dining i.e.: first or second sitting
  • Method of deposit payment (or balance for departures within 10wks)

After we have received this verbal confirmation and the cruise has been booked, we will provide you with the following:


  • Receipt of deposit and letter
  • Confirmation invoice
  • A booking form for the relevant cruise company, which you will need to complete and return to us.

Do i require a Passport or Visa?

All passengers require a full British passport in order to travel. All passengers must have at least 6 months validity left on their passport when they return. UK citizens will require visas for some countries, please check at the time of booking. If you are taking part in one of the cruise company’s shore excursions, you may not need to get your own separate visa. Any cruises visiting the Australian sub continent will require a visa


Will I need any vaccinations?

We will advise you of any mandatory vaccinations which the cruise company require you to have.


We also advise you to check with your GP for any other requirements that there may be You could also contact MASTA (Medical Advisory Service for Travelers Abroad) 0906 822 4100

How much luggage can i take?

For cruises which depart from and return to a UK port (eg:Southampton to Southampton) you may take as much as you can carry!


Remember that the cases have to fit in your cabin though!


Fly cruises will have a luggage allowance dependant on the airline carrier, usually approx 20 - 25kg, and remember to allow extra room for any souvenirs you wish to bring home


What should i wear?

You can keep it simple whilst packing.


Daytime suggestions

  • Casual wear and shorts for hot weather
  • Comfortable shoes for shore excursions and walking on deck!
  • Lightweight jacket or coat for cool evenings

Formal Night suggestions

  • Men may wear a tuxedo or dinner jacket
  • Women may wear formal evening wear

Informal Night suggestions

  • For men, jacket and tie or a smart shirt with a blazer
  • Women can wear cocktail dresses or tailored trousers

Casual Night suggestions

  • For men, open necked shirts and long trousers
  • Dinner jackets are not required!

Can I cruise even if I am not fully mobile?

If you are physically disabled, you must be accompanied by someone who can assist you in the case of an emergency. Most ships cater for wheelchairs, there are also cabins which are specifically for disabled passengers (limited amount).


For safety reasons, there may be a limit to how many wheelchairs are allowed on the ship.

Can special diets be arranged?

Diabetic, fat free, vegetarian and gluten free meals can usually be provided. Some cruise companies provide kosher food, the production of this food is unsupervised.


You must advise us of any special dietary requirements at the time of booking

How do I keep in touch with home?

Passengers can use the telephone or fax on the ship. Some ships have email facilities and friends and family can contact passengers on the ship via telephone.


Please note there may be an extra charge for the above services! You can always send a postcard!

Do I require travel insurance?

All passengers require travel cover which includes protection against cancellation, illness, loss of luggage etc


Please advise us of your insurance details at the time of booking (if known)

What about Tipping?

Tipping is the traditional way of saying 'Thank you'


All the cruise lines have various guidelines to tipping, generally you are looking at approx £3.50per person/per day.


Some cruise lines add the tips onto your onboard account, if you would prefer not to pay them before you cruise, you must tell us at the time of booking.

What should I do about currency?

Some cruise lines recommend travellers cheques. Currency can be obtained at the pursers desk onboard the ship (there may be a limited supply).


Please note the exchange rate may change on a day to day basis. Check which currency is being used on the ship before you travel

More information

Please feel free to contact us whether it be regarding your next holiday, travel advice or improvements you feel we could make to our service. You can get in touch using the below contact details:

Freephone 0808 159 1821
Lines are open 9am - 5pm, Monday to Friday

res@cruiseoptions.co.uk
We will aim to respond to all email queries within 1 hour


Head Office

Cruise Options
2 Olympus Close
Ipswich
Suffolk
IP1 5LN

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